Shipping Policy

Thank you for shopping at Smartbeauty4u. This Shipping Policy explains how and when your orders are processed, shipped, and delivered.

1. Order Processing Time

  • All orders are processed within 1–3 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Processing time is separate from shipping time.

2. Shipping Time

  • Standard delivery takes 10–15 business days after your order has been processed.

  • Delivery time may vary based on your location, courier delays, and external conditions.

Total Estimated Delivery Time = Processing Time (1–3 days) + Shipping Time (10–15 days)

3. Possible Delays

Shipping may be delayed due to:

  • Weather conditions

  • High order volume

  • Courier issues

  • Holidays or festival seasons

  • Customs clearance (if applicable)

Smartbeauty4u is not responsible for delays caused by courier partners or external factors.

4. Tracking Information

Once your order is shipped, tracking details will be updated in your Order History section of your customer account.
You can check your order status anytime through the website’s Track Order page.

5. Shipping Address

Customers must provide a complete and correct shipping address.
We are not responsible for non-delivery due to:

  • Wrong address entered

  • Missing house/flat number

  • Unreachable delivery locations

If the package returns due to incorrect address, reshipping charges may apply.

6. Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before completing the order.

Free shipping may be offered during promotions or on minimum order value.

7. Damaged or Missing Packages

If your package arrives damaged or items are missing, please submit a request through the Contact Form on our website along with clear photos.

8. International Shipping (If applicable)

If international shipping is enabled:

  • Delivery times may be longer.

  • Customs duties, taxes, or fees (if any) must be paid by the customer.

9. Order Not Received

If your order is not delivered within the expected timeframe (after the 10–15 business days window), please use the Contact Form to report the issue.
Our support team will investigate with the courier partner.

10. Contact for Shipping-Related Queries

For any shipping concerns, you may reach us through the contact form on the Contact page of our website.